Sales Policy

Effective Date: January 8, 2025

At TUDORLUXUNIE, we are committed to providing high-quality sports equipment to our customers. Below, you will find our sales policy outlining the terms and conditions under which we sell our products.

1. Product Availability

  • All products listed on our website https://tudorluxunie.com are subject to availability. While we strive to keep our inventory up to date, there may be instances where an item is out of stock or unavailable.
  • If an item is unavailable after your purchase, we will notify you as soon as possible and offer either a refund or an alternative product.

2. Pricing

  • Prices for products are listed in USD (U.S. Dollars) and are subject to change without notice.
  • We make every effort to ensure that the pricing on our website is accurate; however, errors may occur. In the event of a pricing error, we will notify you before processing your order, and you will have the option to either accept the corrected price or cancel the order.
  • Sales tax will be applied to orders based on your shipping address, where applicable.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing the details of your purchase. This email serves as proof of your order and should be kept for reference.
  • Please review your order for accuracy (product, shipping address, etc.). If you need to make any changes, please contact us immediately at info@tudorluxunie.com.

4. Payment Methods

  • We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout.
  • Payment is due at the time of purchase. Orders will only be processed after successful payment.

5. Shipping & Delivery

  • Once your payment has been processed, we will begin preparing your order for shipping. For more details on shipping times, rates, and options, please refer to our Shipping Policy.
  • Orders are typically processed within 1-2 business days, and delivery times vary depending on the shipping method selected.

6. Returns and Cancellations

  • If you wish to cancel your order, please contact us within 24 hours of placing the order. After that time, the order may already be in the process of being shipped and cancellations may not be possible.
  • For details on returning items, please refer to our Refund and Returns Policy.

7. Order Discrepancies and Issues

  • If you encounter any issues with your order, including receiving incorrect items or damaged products, please contact our customer support team at info@tudorluxunie.com within 7 days of receiving your order. We will work with you to resolve any issues promptly.

8. Promotions and Discounts

  • From time to time, we may offer promotional discounts or sales events. These promotions are typically time-sensitive and are subject to specific terms and conditions, which will be clearly stated at the time of the promotion.
  • Discounts cannot be combined with other offers unless specifically stated.

9. Customer Responsibility

  • By purchasing from TUDORLUXUNIE, you agree to provide accurate and complete information, including shipping address, billing details, and payment information.
  • You are responsible for ensuring that the products you purchase comply with any regulations or restrictions that may apply in your location.

10. Changes to Sales Policy

  • TUDORLUXUNIE reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

11. Contact Us

For any questions or concerns regarding our Sales Policy, please reach out to us at:

TUDORLUXUNIE
5224 Hall Rd, Centerburg, Ohio (OH), 43011
Phone: (740) 625-6901
Email: info@tudorluxunie.com
Website: https://tudorluxunie.com

This Sales Policy is effective as of January 8, 2025.