Payment Policy

Effective Date: January 8, 2025

At TUDORLUXUNIE, we aim to provide a seamless and secure payment process for all our customers. This Payment Policy outlines the methods of payment accepted and the process for completing transactions on our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can make payments using your PayPal account.
  • Other Secure Payment Options: As available during checkout.

2. Order Payment

  • Full Payment: All orders must be paid in full at the time of purchase. We will not process any orders until payment has been successfully completed.
  • Authorization: When you place an order, we will verify your payment information. If there are any issues with your payment, we will contact you for resolution.
  • Payment Security: We use SSL encryption to ensure that all payment transactions are securely processed. Your payment details are handled by trusted third-party payment processors, and we do not store your payment card information on our servers.

3. Currency

  • All transactions on our website are processed in U.S. dollars (USD) unless otherwise stated.
  • Your bank or credit card provider may charge additional fees for currency conversion if you are paying from outside the United States.

4. Billing Information

  • You are responsible for providing accurate billing information, including your full name, billing address, and payment details.
  • Please ensure that your billing details match those on file with your payment provider. If there are any discrepancies, your payment may be delayed or rejected.

5. Sales Tax

  • Sales tax will be applied to orders based on your shipping address and as required by applicable tax laws.
  • The sales tax amount will be clearly displayed at checkout before you complete your purchase.

6. Order Confirmation

  • After your payment is processed, you will receive an order confirmation email. This email will include your order number and the details of your purchase.
  • Please review the details of your order carefully. If any information is incorrect, contact our customer service team immediately at info@tudorluxunie.com.

7. Payment Issues

  • If there is an issue with your payment (e.g., declined card, payment gateway failure), your order will not be processed. We will contact you to resolve the issue before proceeding with your order.
  • If the issue cannot be resolved, your order will be canceled, and no charges will be applied.

8. Refunds

  • If your order is eligible for a refund, the refund will be issued to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more information on the refund process.

9. Fraud Prevention

  • We reserve the right to cancel or delay an order if we suspect fraudulent activity or unauthorized use of payment information. In such cases, we may request additional documentation or information to verify your identity before processing the order.

10. Changes to Payment Policy

  • TUDORLUXUNIE reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

11. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

TUDORLUXUNIE
5224 Hall Rd, Centerburg, Ohio (OH), 43011
Phone: (740) 625-6901
Email: info@tudorluxunie.com
Website: https://tudorluxunie.com

This Payment Policy is effective as of January 8, 2025.