Shipping Policy

Effective Date: January 8, 2025

At TUDORLUXUNIE, we strive to provide a smooth and reliable shipping experience for our customers. Below is our shipping policy that outlines the terms and conditions for shipping orders placed on our website.

1. Order Processing

  • Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.
  • Please allow 1-2 business days for order processing. Processing time may vary depending on the volume of orders or other factors, but we will notify you if there is any significant delay.

2. Shipping Methods and Costs

  • We offer several shipping options to meet the needs of our customers. Shipping methods and costs will be calculated at checkout based on your delivery address.
  • Domestic Shipping: We ship to all addresses within the United States.
  • International Shipping: At this time, we only offer domestic shipping within the United States.

Shipping options include:

  • Standard Shipping
  • Expedited Shipping
  • Two-Day Shipping (where available)

Shipping rates depend on the weight, dimensions, and destination of the package. You can view the available options and their respective costs at checkout before completing your order.

3. Shipping Times

  • Standard Shipping: Delivery times typically range from 3-7 business days depending on your location.
  • Expedited Shipping: Delivery typically occurs within 2-4 business days.
  • Two-Day Shipping: Delivery within 2 business days after processing.

Please note that shipping times are estimates and may be affected by factors such as weather, carrier delays, or issues beyond our control.

4. Shipping Confirmation and Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to monitor the progress of your shipment.
  • Please allow 24-48 hours for tracking information to be updated in the carrier’s system.

5. Shipping Address

  • It is your responsibility to provide a complete and accurate shipping address during checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
  • Please double-check your shipping details to ensure there are no errors that could delay the delivery of your order.

6. Shipping Restrictions

  • We currently only ship within the United States. We do not offer international shipping at this time.
  • Some remote or rural locations may have longer delivery times or limited shipping options.

7. Damaged or Lost Items

  • If your package is damaged or lost during shipping, please contact us at info@tudorluxunie.com immediately. We will assist you in filing a claim with the carrier and resolving the issue.
  • Please retain the damaged packaging and product for inspection if required.

8. Shipping Delays

  • While we strive to meet estimated delivery times, shipping delays may occur due to unforeseen circumstances, including weather, carrier issues, or holidays.
  • We are not responsible for any delays caused by the carrier, weather, or any other external factors. However, we will do our best to assist you in tracking your order.

9. Customs and Duties (for international orders)

  • As we currently do not ship internationally, this section does not apply. If we expand to international shipping in the future, applicable customs fees and duties may be charged by the destination country and are the responsibility of the customer.

10. Refund for Shipping Charges

  • Shipping charges are non-refundable unless your order is canceled before it ships or if we made an error in processing your order.

11. Changes to Shipping Policy

  • TUDORLUXUNIE reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

12. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

TUDORLUXUNIE
5224 Hall Rd, Centerburg, Ohio (OH), 43011
Phone: (740) 625-6901
Email: info@tudorluxunie.com
Website: https://tudorluxunie.com

This Shipping Policy is effective as of January 8, 2025.